Joshua Hawks-Ladds Outlines Best Practices for Arbitrating with Self-Represented Parties

Pullman & Comley Labor, Employment Law and Employee Benefits co-chair, Joshua A. Hawks-Ladds joined an American Arbitration Association (AAA) webinar, “Arbitrating with Self-Represented Parties: Principles, Ethics, and Practice,” discussing the growing presence of self-represented (pro se) parties in arbitration and the unique challenges they present. The program focused on practical strategies for managing these cases while maintaining neutrality, dignity, and clarity. Through real-world scenarios and moderated discussion, the session highlighted ethical considerations, communication techniques, and actionable tools arbitrators can use to ensure fair and effective proceedings.