"Big Data" is only one way the Internet has changed contemporary business, but it's one that affects the business of insurance uniquely. In every field, exotic systems for processing data, paired with new (and newly massive) sources of information, have transformed the act of making business decisions, introducing automated elements that reason in genuinely novel ways. But the decision making process is precisely where the laws and regulations that govern the insurance industry focus their attention. Because the express goal of those laws and regulations is to make that process more humane, Big Data is unsettling some of the fundamental premises of how insurance operates.
To read Robert Helfand's full article in the September 2017 issue of the Journal of Internet Law, please click on the link below.